To change the batteries. In some cases this may cause the device to respond.

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Hive thermostat battery problem. Hive thermostat battery problems. Now you can remove the batteries from the thermostat and replace. The battery voltage should be the. On the thermostat go to settings technical info power. If they were being chargedthen they should likely be at or close to fully charged most of the time so 50 charge seems to be just a low usage rather than a recharging system. Just press the release button on the bottom of the thermostat then gently lift off the wall bracket.
Welcome to the hive community where you will find the answers to any questions about hive smart heating lighting camera products and more. Id be interested to know if continued use shows a decreasing charge. We are aware of a low battery issue impacting some nest thermostat owners. That is the hard part done. Press the two buttons on the sides of the thermostat and slide it up and off the wall. Check that your broadband connection is working.
If you have a problem with your hive products there are a few simple checks to try which may fix the problem. 2 replies 17k views nickc forumite. Nest has admitted that people are having problems with its batteries. Check the batteries if the nests battery level gets below 36v it will stop connecting to your wi fi. Maybe the hive just doesnt use so much from the batteries that they are still not out of juice. If the batteries go completely flat your thermostat will stop working and the message chg batts will appear.
If you have the older version of the hive thermostat shown below. Follow the steps below. Low batts on the display means that your thermostats batteries are low and need changing for two new aa batteries. 24 november 2017 at 800pm edited 30 november 1 at 100am in energy.