If you have two phone numbers with xfinity voice service and only one is working please contact us. When i came home my wifi network was down so i began to run basic troubleshooting on my router and nothing seemed to have fixed my issue.

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Xfinity router only power light on. An xfinity internet modem wifi router in one designed to deliver enhanced coverage and the benefits of xfi our best wifi experience. Rent yours at checkout. Youll receive an xfi gateway or xfi advanced gateway depending on your location and plan needs. This is especially likely if you do not have the modem powered through and uninterruptable power supply ups. And the isp is att. One of the battery lights should be solid if the battery is good and connected properly.
Depending on the brand and model of the router the color can vary. In normal condition the light will be solid. Your connection should not be affected by the status of the battery lights as long as you have power to the modem. Two days ago suddenly the modem lights cut out to only show the power light active. This light is often labeled as internet wan or marked with a symbol of globe or a satellite flying. Plug the phone directly into your xfinity voice modem to determine if the issue may be related to the wiring inside your home.
Most routers have a single light dedicated solely to the status of the internet connection. Only one light on the most likely answer is that your modem is ok but was confused by a power glitch. Learn how to reset reboot or restart your xfinity gateway modem or router. The modern is an arris nvg510. Check the lights on your digital voice modem. Most common of colors are red or white.
This light is yellow or green am colorblind and will turn red for a second every now and then. It shows that a router is connected to the power source. Router powering light on but no other lights i came back from my trip and during my trip my city was hit with a lightening storm that knocked out the power for about half a second. The internet is not on anymore and i cant access the modern using its ip says it cant be reached. In case the routers firmware is getting updated the power light will blink. If your xfinity voice modem is equipped with two battery slots only one battery is needed in order to receive up to 24 hours of backup power.