Select features of vizio smartcast mobile require a myvizio account available free. The vizio support homepage provides the latest trending support topics and support videos user manuals product registration along with tech specs and troubleshooting steps.

How To Update Your Vizio Tv Tom S Guide
Vizio smartcast error while connecting to wifi. In case you connect your vizio tv to wifi you must do several extra steps but of course it wont cause you any problem. This will prompt you to connect to a wireless network. Vizio smartcast mobile is required for setup and to access advanced menu functions. Check the wi fi network. Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page. If the tablet wont pair with the vizio smartcast home theater display smartcast hdtv select the having trouble pairing.
Unplug the power cord from your router for 5 10 seconds then reconnect the power. After this is complete wait 1 2 minutes for the router to power back up and then try casting the application again. Check for any type of interference. Personal network vizio recommends connecting through a personal network as this is the most common type of connection. If it connects then the problem lies with the television. Vizio smartcast wireless network connection troubleshooting if you are not able to see or click on the sign you may need to disable your pop up blockers.
Bluetooth devices microwaves cordless phones walls 4. If you still experience errors you may need to use a different browser or device. If that device is also having issues your internet may be experiencing an outage wed recommend contacting your isp. If the application doesnt cast try casting a second application. Here are some basic troubleshooting steps for your vizio smartcast home theatre display or hdtv. This wireless network name will be shown on the display you should now be able to complete the setup process as normal.
Make sure your via tv is within 30 ft of your wireless router. Option in the vizio smartcast app. Try these steps in order until your vizio smart tv can connect to your home wi fi network. Netflix streaming membership required. Access the web from another device connected to your network. Test another device in your network to make sure your internet is working.
Here is a list of things that you want to check if your via tv does not connect to your network. Check to see if you internet connection is currently working. The third party applications referenced here may only be. Not all chromecast enabled apps are integrated with vizio smartcast and may require additional steps to cast. Hit the menu button on your remote control select network when the tv menu displays on the screen for the access to internet connection preferences select your wifi network and press ok on the remote.