If that fails try updating the wi fi settings. Press and hold the button on the side of the device for 12.

How To Fix Alexa Not Responding On Amazon Echo
Smart plug not responding to alexa. Alexa says sorry the device is not responding check to see if the idevices connected app is able to control the product by confirming you can turn it onoff. Reset your amazon smart plug. In the alexa app open the menu and then select settings. Wireless connection could have been lost. Check that your device is within 30 ft 9 m of your amazon smart plug. Try reboot the device and re discover on alexa.
The app will connect to. Why my plugs dont respond to alexa voice commands. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says ok but the device does not respond. How to use gosund smart plug with alexa. Select your device and then select update wi fi. Check that your alexa device and the alexa app have the latest software version.
If not check your internet access and remote control settings. Will gosund smart plug work with google assistant amazon alexasamsung smartthings. Try to reboot the smart device and re discover on alexa. How can i tell if the internet is 24hgz or 5ghz. Try to reboot your wemo devices and alexa then check again if they still wont respond. Alexa cant discover your amazon smart plug.
On your echo device press and hold the action button until the light ring changes to orange. Why does the devices status show offline on alexa. Make sure that your alexa device and your amazon smart plug are connected to the same wi fi network. Can you still control them via the wemo app. I can not connect my smart switch to alexagoogle or alexagoogle can not discover my smart switch. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re add the plug.
While were unable to respond directly to your feedback well use this information to improve our online help. Select your wi fi. Whats the model number of your 2 plugs that are no longer responding with alexa. Double check whether kasa app can remotely control the device or not.