Since then we have been attempting to get it replaced through pure gear and have not been able to talk to anyone at pure gear. If your phone is just a little off center it wont charge.

Puregear Flat Fast 48 4ft Micro Usb Data Sync Charging Cell Phone Cable Pink
Puregear charger not working. If putting something in between your phone and the charger didnt work decreasing the distance between the two can do the same thing. To close to the led red flash and i think it is steady blue charging and green or off if charged so take it back to dealer. The induction coil in the charger and the receiver coil in the phone. Charging is very slow. A high performance reliable puregear charger for your phone will ensure that its ready when you are. Restart your iphone device press and hold the power button until you see a message on your screen that says slide to power off appears on your.
The coil inside of the charger which transmits the magnetic field used to generate electricity cant be more than a few millimeters away from the receiver in the phone. Our qi charging pad lasted for 3 months and died in march 2017. Too warm or overheating. If your phone is wrapped around in a case no matter how thin or unintrusive it is try charging your phone with it off. The smartphone stops at 60 or 80 and cant get full. After that go ahead and.
Please note each claim is for one replacementif you have multiple replacement requests please submit a claim for each replacement. You have to have the phone on the portion that is distinct lookin from the wide cradle slots. However you may encounter wireless charging not working issues such as. The most common issue is that the charging components in the phone and the charger dont line up. Pure gear warranty and customer service is non existent. Wireless charger is not working properly.
After that go ahead and slide the power icon that appeared on your screen so that your iphone device will completely. For warranty claims the product being replaced does not need to be returned to puregear. If there isnt a phone in the charger cradle there should not be any lights on the charger. Whether you need a puregear iphone car charger that can be used in your vehicle or a wall charger for a samsung galaxy we have premium device chargers for todays most popular brands. If you dont align the two coils on top of each other your device wont charge correctly. Iphone or samsung phone is frozen or unresponsive.
And worse still nothing.