This is a power issue and can be fixed through your wiring particularly the common c wire. Wiring issues usually occur when youre first installing a nest thermostat.
Nest Thermostat Reviews Nest 2nd Generation Vs Nest 3rd
Nest thermostat installation problems. These illustrations use the 3rd gen nest learning thermostat but the steps are the same for the nest thermostat e. But they can happen later usually for different reasons. Check the c terminal of the base to see if your nest thermostat. Some heat pump installations may have the auxiliary heat connection labelled as x w1 or w2 on the thermostat. Pull the silver ring of your thermostat gently away from the wall. The nest thermostat is now into it third generation left but my first generation right bit the dust.
You should verify that the x wire on the old thermostat is not a common wire. If you see a wiring report or error message on your thermostat or in the app follow the troubleshooting steps in troubleshooting nest thermostat error codes. Turn off power to your system at the fuse box or system switch. When x w1 or w2 is an aux wire. Use the troubleshooting steps below. The nest app will guide you through thermostat installation but here are some more detailed instructions to walk you through everything you need to do to install your nest thermostat on the wall.
If there is a common wire installed the nest thermostat will not power share. A common issue most people who own the nest thermostat experience is a message displaying delay at the bottom. The nest thermostat should pop off the base. The repairman then left since the wiring and thermostat were my problem fig. Follow these steps if your nest thermostat has been previously connected to your wi fi network but disconnects repeatedly or you see that its offline in the nest app or on the thermostat display. Troubleshoot nest thermostat error codes you might see an error on your google nest thermostat or in the app if theres a problem detected with the thermostats wiring or internet connection.
If all your nest thermostat displays is a black screen and wont turn on try the steps below to troubleshoot the problem.
Gallery of Nest Thermostat Installation Problems
