If the sylvania bulb is not discovered or is not performing as expected you may need to reset the bulb andor remove and reconnect it with the smartthings hub. Ive had 4 sylvania smart bulbs connected to my smartthings hub for about 6 months.

Warranties Sylvania Lighting
Sylvania smart bulb provision failed. Homekit works fine out of the box with no issues. After that you should be able to add the accessory to your home app in less than 15 seconds. Browse our portfolio of energy efficient lighting discover lighting facts and resources and find retailers where you can shop and buy sylvania brand lighting products. I tried the sync devices command. Look at the viewfinder or lcd screen. Press and hold one of the buttons on the remote control.
It did not work. Point the end of the remote control with the ir emitter at the camera or camcorder lens. Turn the light off turn the light on for three 3 seconds. When used under normal operating conditions as outlined by the manufacturer in your user manual your sylvania product is warranted to be free from manufacturers defects in material and workmanship. Bring your smart home lighting experience to the next level by personalizing your living space with beautiful soft white color at 2700ktake control of your lighting experience from anywhere using your iphone or ipad by creating schedules and automations. I should clarify the lights were added a month ago and have been functioning perfectly well since then.
Our smart lighting products customize and automate your lighting experience using sylvania smart led connected lights fixtures and accessories. If you have any questions about the care and use of your product please check out our faq and troubleshooting page. Last week all 4 disconnected from the hub and i cant seem to reconnect them. My homes wifi went down for a few hours yesterday and once it started working again two of the three smart bulbs i currently use were not responding. If youre not able to add the accessory you may need to download the ios sylvania smart app and update the firmware on the light bulb. These lighting products are for every use in your home.
I removed them from the hub power cycled the switch till the light blinked but then the app is unable to find it to reconnect. Pick a device to use. Connect your sylvania smart bluetooth soft white a19 led light bulb directly to apple homekit using bluetooth on your compatible ios device. Digital camera or your smart phone and then turn the camera on.